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Forum Discussion

roxie23's avatar
roxie23
Follower
Oct 17, 2015
Solved

content not blocked

Doesn"t block any content even though the categories are checked. Parental controls are on Why doesnt this work anymore?

.

Genie
  • DexterJB's avatar
    DexterJB
    Oct 19, 2015

    Hi roxie23,

     

    1. What is the version of the NETGEAR Genie program?

    2. What is the model number of your device?

    3. What is the firmware version of the device?

    4. Does the issue occur on all devices?

     

    Regards,

     

    Dexter

    Community Team

1 Reply

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Oct 19, 2015

    Hi roxie23,

     

    1. What is the version of the NETGEAR Genie program?

    2. What is the model number of your device?

    3. What is the firmware version of the device?

    4. Does the issue occur on all devices?

     

    Regards,

     

    Dexter

    Community Team