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Forum Discussion
Customer complaint - I mean I AM SERIOUS!!! Netgear - please allow me to post this problem
Unable to seek assistance with my netgear product simply because the support coverage has expired. Netgear is the WORST company to deal with. I have a question NOT related to the current product I ha...
1. Customer suppoert is free for 90 days. It says it on the box. If you're out of that windows, it does cost $. Netgear can't provide free support for life and expect to be profitable. If you're wanting help from netgear and are outside of the window, it does cost $.
2. There's the community support forum that you're posting on here that does help people for free. We can try and help, but we'd need actual details to help.
3. When did the app stop working? And did something cause it like a firmware upgrade? App upgrade?
4. What version of the app are you on?
5. What firmware is on your router?
6. is the router still working fine?
7. are you able to access the router from the browser?
plemans wrote:
4. What version of the app are you on?
And is it Android or iOS?
Netgear - please allow me to post this problemWhat's stopping you?
