NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Customer complaint - I mean I AM SERIOUS!!! Netgear - please allow me to post this problem
Unable to seek assistance with my netgear product simply because the support coverage has expired. Netgear is the WORST company to deal with. I have a question NOT related to the current product I ha...
vpillai wrote:I have a question NOT related to the current product I have...but have an issue with the netgear android app that is NOT working at all...
The App is an integral part of the product - standalone it does not have any use.
Total cost if good support is somewhere in the range of 50...250 USD per hour, depending on the market. That's why Netgear does close the free complimentary technical support for their products for 90 days from the original date of purchase - mainly intended for assistance on the set-up in the customers environment. Changing this would drive up the end user prices beyond any accepted levels.
With the same amount of effort and keystrokes fo the useless rant, you could report the problem in the community - including Netgear model, firmware, Android version, exact app name and version.