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Forum Discussion
Jmrs
Jan 31, 2016Follower
D7000 keeps dropping internet connection
Just last week brought the netgear nighthawk d7000 to replace my standard one I got with my ISP. I have vdsl and set up with all genie etc for what seems successfully Since the beginning it keeps ...
DexterJB
Feb 01, 2016NETGEAR Moderator
Hi @Jmrs,
1. Are all devices affected (wired and wireless)?
2. Can you please specify the firmware version of the device?
3. Have you tried performing a firmware re-flash? If not, I recommend doing so then reset and reconfigure the device. You may refer to the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665
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Regards,
Dexter
Community Team