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Forum Discussion
Dramos2015
May 24, 2017Follower
DCEF09B47D45 no longer letting me connect
When I try connecting to the router it gives me two options; netgear52 or netgear52-5G it will no longer let me connect to netgear52 it says I have the incorrect password. I finally changed it to try that and it doesn't work. I've tried rebooting it, I tried connecting by pushing the button on the router, NOTHING works. I haven't had the router not even a year. I'm trying to do stuff online on my laptop and it won't connect to it the guest wifi and it doesn't give me the option to connect to the netgear52-5G. I really don't want to have to buy a whole new router, please help.
1 Reply
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- DexterJBNETGEAR Moderator
Hi Dramos2015,
1. What is the model number and firmware version of the router?
2. Please check the link below to check and change your basic wireless settings.
http://kb.netgear.com/app/answers/detail/a_id/24095
Regards,
Dexter
Community Team