NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Gee65
Apr 05, 2025Follower
Device manager issue
I am unable to access my device manager. It is telling me there’s a problem and to try again. I am connected to the WiFi and the app is connected to the router. I can’t reboot the router or check for ...
michaelkenward
Apr 05, 2025Guru - Experienced User
Gee65 wrote:
I am unable to access my device manager.
Where are you doing this? Mobile app? iOS or Android?
It is telling me there’s a problem and to try again.
What is the exact message that you get? Is this with Anywhere Access or Local Connection?
I can’t reboot the router or check for firmware updates.
Many experienced users prefer using web browser and the graphical user interface (GUI) to do that.
How do I log in to my NETGEAR wireless router? | Answer | NETGEAR Support
One good reason for doing that is that the app check for firmware isn't always right. This is the most reliable approach:
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
Disclaimer: Just another user with time on their hands.