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Forum Discussion

globalnobmad's avatar
globalnobmad
Tutor
Dec 20, 2024

Device Manager Nighthawk App

My device manager on the Nighthawk app suddenly looks different. It now has a profile named "home" and my custom names for devices are not there. And it says my parental controls can't be deleted. I ...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Dec 27, 2024
globalnobmad wrote:

My device manager on the Nighthawk app suddenly looks different.

Which app? iOS or Android?

 

Which app version?

 

Is this a local Connected Locally or Anywhere Access.

 

And the router's firmware version? Apps and firmware are intimately tied together.

 

Just another user with time on their hands.

 

globalnobmad's avatar
globalnobmad
Tutor
Dec 27, 2024
Thanks for the response.

IOS app version 2.42.0.56
Firmware version 1.0.1.60
  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jan 01, 2025
    globalnobmad wrote:
    Thanks for the response.

    IOS app version 2.42.0.56
    Firmware version 1.0.1.60

    Anywhere Access or Connected Locally?

     

     

    • globalnobmad's avatar
      globalnobmad
      Tutor
      Jan 02, 2025

      I've tried with both. Same results.

      • Jarga5's avatar
        Jarga5
        Aspirant
        Feb 15, 2025
        Any luck getting this fixed? I’ve always seen this white screen. Last week I saw the black one filtered by band with the option to toggle access which was an AWESOME upgrade. But now it’s gone. How do I get it back??