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Forum Discussion

theedge21's avatar
theedge21
Tutor
May 23, 2021

Device manager not displaying devices

Whenever I access my router from the nighthawk app (on my android), I'm not able to see my devices from the device manager. When you select it it seem to open a Parental control page and it display "...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 26, 2021

Hello theedge21, 

 

May you confirm your router model and the router firmware version you currently have installed.


Thanks,

Christian 

  • theedge21's avatar
    theedge21
    Tutor
    May 27, 2021

    It is RAX43 

    Firmware 1.0.2.82_2.0.50

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Jun 03, 2021

      Hello theedge21,

       

      Thanks for the details. We're hoping to release a new app version for Android soon. Please stay tuned!

       

      Christian 

      • theedge21's avatar
        theedge21
        Tutor
        Jun 03, 2021

        would it be possible to update this thread when the android build is ready? just so that im nofitied.. Im guessing there no time line you could share right?