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Forum Discussion
Device Manager not showing any connected devices
I am using the NightHawk app with my NightHawk router. The device manager used to work fine. I believe there was an update recently. Now the device manager doesnt work, shows no devices connected. I h...
Please post a picture of the NH app device manager page please.
What NH app version is loaded on the mobile device?
Is the NH app using Anywhere access or Local Access?
How was the router set up initially? Router web page or NH mobile app?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
Has a factory reset and setup from scratch been performed since last update?
ChrisR11 wrote:
I am using the NightHawk app with my NightHawk router. The device manager used to work fine. I believe there was an update recently. Now the device manager doesnt work, shows no devices connected. I have the latest available firmware and the latest app version from the app store. Please advise.