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Forum Discussion

matthelm75's avatar
matthelm75
Initiate
May 04, 2020
Solved

Device manager on iOS not working ('No Device Found!)

Just noticed this problem today.  Everything is connected, but on the Nighthawk App, when I select the Device Manager, it says that 'No Device Found' although everything is working.     I checked t...
  • matthelm75's avatar
    matthelm75
    Jun 03, 2020

    Problem was the iOS app.  Once that was updated and I downloaded the latest update - then it worked.

HomeITgotoguy3's avatar
HomeITgotoguy3
Tutor
May 04, 2020

I'm having the same issue. Please fix ASAP.

michaelkenward's avatar
michaelkenward
Guru - Experienced User
May 04, 2020
HomeITgotoguy3 wrote:

I'm having the same issue. Please fix ASAP.

Sniff around and you will find many many reports of the same thing.

 

Lots of different hardware hit.

 

 

 

 

 

 

 

  • JamesENicholson's avatar
    JamesENicholson
    Aspirant
    May 29, 2020

    This feature worked initially when I installed the system a few weeks ago.  Either a firmware upgrade or an iOS app upgrade has rendered the "connections" invisible.  I can no longer see the 10-15-20 devices I have connected via wifi.  Annoying.

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Jun 03, 2020

      Hi JamesENicholson, 


      Welcome to the community! May you provide the following info.

       

      Product Model:

      Firmware Version:

      App version: (iOS/Android)


      Thanks,

      Christian 

      • matthelm75's avatar
        matthelm75
        Initiate
        Jun 03, 2020

        Problem was the iOS app.  Once that was updated and I downloaded the latest update - then it worked.