Disney Circle stops working frequently on R7000

Disney Circle Premium stops working frequently on R7000. The only way to fix it, that I've found, is to restart the router. My family is not happy, as they are often blocked from the internet. ...

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martynz

Star

Nov 06, 2018

Hi Dexter.

I have replied ( and copied below )

Hi Dexter.

I am sorry but I have changed to Linksys / Untangle. While you might be able to fix it , there is no guarantee that it won't break in the future.

While Disney Circle obviously do take children's safety seriously on the internet , it is not a priority for Netgear ( otherwise you would have picked up something like this in testing and it wouldn't leave a "gaping hole" for children to be exposed to the raw internet ) . Also the fact that there have been quite a few issues reported by people ( and I would say many more not reported ) .

I am sorry , but I am not prepared to go back and fix it , I have moved to a more stable system. while it doesn't have the flexibility of an app , it does support the granular security levels to keep children safe.

Kind Regards

Martin

simon_sharkey

Initiate

Dec 11, 2018

Hi there,

I'm also suffering the same issue, a quick google highlights that I'm not the only one. I'm also in the situation that after re-enabling Circle, it is then stuck in "pause" for all devices. Completely un-able to use Circle at the moment on a new router that I purchased for this exact reason.

Please let me know what the solution is.

thanks

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Disney Circle stops working frequently on R7000