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Forum Discussion

Jerrycooney's avatar
Jerrycooney
Follower
Mar 30, 2016

Do _all_ routers with Genie support live parental controls?

Hi Trying to use Netgear Genie Parental Controls function to my home network - We have a Netgear cable modem Model CG3100D - is this model compatible with Genie? Error message says "looks like you m...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Apr 03, 2016

Hi @Jerrycooney,

 

The device is not on the supported list of the NETGEAR Genie program/app. You may refer to the link below.

 

http://kb.netgear.com/app/answers/detail/a_id/24686/~/netgear-genie-supported-routers

 

Alternatively, you can try using the MAC filtering option of the device on a schedule. You can check page 33 of the device user manual using the link below.

 

https://www.ono.es/resources/files/ayuda-y-soporte/internet/equipos/documentacion/Netgear/MTA_CG3100/MTA_CG3100_UM_ING.pdf

 

Regards,

 

Dexter

Community Team