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Forum Discussion

Meow9187's avatar
Meow9187
Follower
May 14, 2017
Solved

Does the genie app have a turboTurbor Transfer on pc

So all my mobile devices have an option for turbo transfer on them, using the genie app.  On the desktop app im not finding the icon for turbo transfer. :(

  • Hi Meow9187,

     

    1. What is the model number and firmware version of the device?

    2. What version of NETGEAR Genie do you have installed?

    3. Please provide a screenshot if possible.

    4. The Turbo Transfer option should be available if you have other devices connected and have the Genie app opened.

     

    Regards,

     

    Dexter

    Community Team

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi Meow9187,

     

    1. What is the model number and firmware version of the device?

    2. What version of NETGEAR Genie do you have installed?

    3. Please provide a screenshot if possible.

    4. The Turbo Transfer option should be available if you have other devices connected and have the Genie app opened.

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi Meow9187,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team