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Forum Discussion

krb454's avatar
krb454
Guide
Jul 08, 2019

Enable Remote Mgmt Error

I am trying to enable Remote Management from the Nighthawk app and I'm receiving an error that says:   "Some error occurred while enabling/disabling remote managemnt"    I've rebooted, updated fi...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jul 09, 2019
krb454 wrote:

I am trying to enable Remote Management from the Nighthawk app and I'm receiving an error that says:

 

Have you enabled Remote Management on the R8000P?

 

There is support for the R8000P, including a manual and firmware, somewhere at the end of this link:

 

>>>> R8000P | Product | Support | NETGEAR <<<<

 

See the section Set Up Remote Management.

  • krb454's avatar
    krb454
    Guide
    Jul 09, 2019

    If you are referring to the Remote Management setting through the web interface. Yes.It is enabled.

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Jul 09, 2019

      I am referring to the bit in my message.

      • krb454's avatar
        krb454
        Guide
        Jul 09, 2019

        Yes - remote management is enabled through the web interface as outlined in the documentation that you sent. It has been enabled all along. The issue I am having is enabling Remote Management through the Nighthawk mobile app.