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Forum Discussion
krb454
Jul 08, 2019Guide
Enable Remote Mgmt Error
I am trying to enable Remote Management from the Nighthawk app and I'm receiving an error that says: "Some error occurred while enabling/disabling remote managemnt" I've rebooted, updated fi...
krb454
Jul 09, 2019Guide
If you are referring to the Remote Management setting through the web interface. Yes.It is enabled.
michaelkenward
Jul 09, 2019Guru - Experienced User
I am referring to the bit in my message.
- krb454Jul 09, 2019Guide
Yes - remote management is enabled through the web interface as outlined in the documentation that you sent. It has been enabled all along. The issue I am having is enabling Remote Management through the Nighthawk mobile app.
- michaelkenwardJul 09, 2019Guru - Experienced User
krb454 wrote:
I am having is enabling Remote Management through the Nighthawk mobile app.
Which one?
Android? iThing?
You don't enable remote management on the app. You enable it on the device and then connect with remote management on the app.
What are you doing and where does it go wrong?
Where do you see this error?
"Some error occurred while enabling/disabling remote management"
- krb454Jul 09, 2019Guide
iPhone.
Nighthawk app - open app while connected to router lan.
Click Home icon top left >> Settings >> Remote Management >> Enable Remote Management
When I attempt to toggle that switch on - a few seconds later I get the non-descript error message I posted originally:
"Some error occurred while enabling/disabling remote management"