NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
FamilySafety
Dec 19, 2016Aspirant
Family safety does not work
The family safety does not seem to work on my Night hawk R7000 as my 12 year old was able to bypass it in 15 minutes. It is not able to filter sites like Youtube or Google news. the other issue is th...
DexterJB
Dec 22, 2016NETGEAR Moderator
Hi FamilySafety,
1. What is the firmware version of the router?
2. Are other devices also able to bypass the filtering?
3. Does the issue persist no matter what filtering level it is set to?
4. What version of NETGEAR Genie do you have installed on the PC?
5. What is the operating system of the affected PC?
Regards,
Dexter
Community Team