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Forum Discussion
Family safety does not work
The family safety does not seem to work on my Night hawk R7000 as my 12 year old was able to bypass it in 15 minutes. It is not able to filter sites like Youtube or Google news. the other issue is th...
Other questions
3. Does the issue persist no matter what filtering level it is set to? Yes
4. What version of NETGEAR Genie do you have installed on the PC? I will have to check but it was installed around late Nov
5. What is the operating system of the affected PC? Linux and W10
Hi FamilySafety,
1. Please make sure that the DNS values on the router UI are set to 208.67.222.222 and 208.67.220.220.
2. Did you setup a new OpenDNS account through the NETGEAR Genie or are you using an already existing OpenDNS account?
3. Please make sure your filtering settings are in sync via https://netgear.opendns.com/sign_in.php.
Regards,
Dexter
Community Tea,