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Forum Discussion

Markg2's avatar
Markg2
Tutor
Dec 15, 2016

File transfer Genie Windows 10 & iOS Genie

Instructions require Genie open on the Win machine for file transfer to work (which I have yet to attempt from the iPhone). I see no way to close the desktop Genie and yet have it still running in th...
Genie
Markg2's avatar
Markg2
Tutor
Dec 21, 2016

I downloaded the Win10 app again, installed and it's stable.

 

However, I don't get the file transfer. I login with the iOS app, click turbo transfer and there's nothing present but an indicator of the wireless network you're currently on (presuming you are) and a black screen?

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jan 16, 2017

Hi Markg2,

 

The other device/s connected to the network should show up on the list. Also, make sure you have the NETGEAR Genie app/program installed and open on those other devices.

 

Regards,

 

Dexter

Community Team