NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
helpdj
Sep 11, 2016Follower
Forwarding/Port Triggering
I am using Netgear model R4500 and am having a problem with Port Forwarding/Port Triggering. I have added three ports that I wish open, only to discovery that when I check with the “CanYouSeeMe.Org” tool, each returns with a I could not see your service. Please point in in the right direction to correcting this problem. Thank You
2 Replies
- DexterJBNETGEAR Moderator
Hi helpdj,
1. You can check the link below for the steps and make sure you did not miss a step.
http://kb.netgear.com/app/answers/detail/a_id/24046
2. What is the firmware version of the router?
3. Are you using a modem-router combo or a stand alone modem?
Regards,
Dexter
Community Team