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Forum Discussion
shawn53913
Dec 16, 2016Initiate
Genie - Parental Controls, cannot change settings on individual devices in the network map
I set the default for parental controls to High during initial setup on the router. Then in the network map area, I tried to change the settings per user device, but when I click apply, the settings ...
DexterJB
Dec 21, 2016NETGEAR Moderator
Hi shawn53913,
1. What is the model number and firmware version of your NETGEAR device?
2. What is the version of the NETGEAR Genie app/program that you are using?
3. Have you tried using another device (Android, iOS, another computer) to setup the per device filtering level?
Regards,
Dexter
Community Team