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Forum Discussion
Jalew
Oct 01, 2016Tutor
Genie App Login with Updated Router
I just had to switch out my router fora new one. Same router model, but different version. Now i can't login through the Genie app. I get the error "login failed. Please re enter correct admin passwor...
michaelkenward
Oct 01, 2016Guru - Experienced User
Are you trying to connect to the router via the iPhone? If so, which version of its operating system.
It is usually easier view a wired PC (Apple or Windows).
You wouldn't be the first person to experience difficulties using an iPhone to manage a network.