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Forum Discussion

Aspirant

Apr 04, 2017

Genie App Not Available for Galaxy Tab 4

I recently reset my Samsung Galaxy Tab 4, and when I tried to install the Genie App from the Play Store there is no Install option and I see the message "Your device isn't compatible with this version".

will this be fixed, and if not is there a way to install the old version that was compatible with the Tab 4?

Thanks!

3 Replies

DexterJB
NETGEAR Moderator
Apr 11, 2017
Hi stestardi,

You can try the using the previous version linked below and have it updated if possible.

http://files.netgear-support.com/go/?a=d&i=FjCF9cAIvR

Regards,

Dexter

Community Team
- stestardi
  Aspirant
  Apr 11, 2017
  Thanks, DexterJB.
  
  Is Netgear planning on releasing a version of the app that's compatible with the Tab 4?
  
  Steve
- DexterJB
  NETGEAR Moderator
  Apr 18, 2017
  Hi stestardi,
  
  You can try posting this on the idea exchange board linked below.
  
  https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home?topic-zoom=&sort-by=&date-range=all
  
  Regards,
  
  Dexter
  
  Community Team