NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Genie app not logging in on iPhone and iPad.
Hello. I just bought THe Nighthawk X6 AC3200 (R8000) router. After having trouble setting it up, I finally got it up and running. Set a new admin password and have been able to log in using router...
have the same problem. After reading some other posts, it was mention that restoring the router to factory settings would work.
I can confirm that after restoring the default factory settings (admin/password) the app either on iPhone or iPad will connect to the router with default login credentials.
but we all understand why keeping those is very absurd and full of non sense.
The app is broken and it's obviously not on their "to do" list...
Which is why I have deleted the app and work exclusively on the web page (192.168.1.1)
with my own login credentials.
We all understand that been up to date on the firmware is crossing out a possible cause of error, but in this case, updating the firmware will not make this app connect to our router...