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Solved
Genie App says remote access not supported for my router?
I have an R9000 X10 and in many documents it says that Genie should be able to support remote access for this router. Yet, the Genie app (latest version) on iPhone says my router does not support re...
Hi dereksoderquist,
Yes, the WNDR3400v2 does support the NETGEAR Genie app but is not among the supported devices for the Remote Login feature. The link below indicates the supported models.
http://kb.netgear.com/app/answers/detail/a_id/26109
Regards,
Dexter
Community Team
Is it working now?
Yes, all working now, perfect!
- I'm having the exact same problem with my nightgown 2350. I tried uninstalling the app and reinstalling it and nothing changed.
Hi Fatherof390,
The R7500 does not support the Remote Login feature of the NETGEAR Genie. You can check the link below and the supported models are located on the top right.
http://kb.netgear.com/app/answers/detail/a_id/26109
Regards,
Dexter
Community Team
Having same issue. using C7000 Netgear.
It keep saying Router not supported when i try to activate remote access on the Iphone genie app.
