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Forum Discussion

Guide

Apr 18, 2017

Solved

Genie App says remote access not supported for my router?

I have an R9000 X10 and in many documents it says that Genie should be able to support remote access for this router. Yet, the Genie app (latest version) on iPhone says my router does not support re...

DexterJB
Jan 23, 2018
Hi dereksoderquist,

Yes, the WNDR3400v2 does support the NETGEAR Genie app but is not among the supported devices for the Remote Login feature. The link below indicates the supported models.

http://kb.netgear.com/app/answers/detail/a_id/26109

Regards,

Dexter

Community Team

Aspirant

Jul 10, 2017

Hi Dexter, thanks for the reply. I did fill in the model no and I noticed it kept getting erased in the field box provided.

Here it is: Netgear N600 DGND3700v2

Regards.