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Forum Discussion

Kate-Gamble's avatar
Kate-Gamble
Aspirant
Mar 05, 2017

Genie app v.3.1.12 for iPad - only displays in portrait

The Genie app did an automatic update on my iPad and now I am unable to adjust the settings to enable streaming to be viewed in landscape. I am not able to login as with this update password is no longer recognized. This new version needs a serious overhaul. Have tried to download previous version 2.4.38 without success. Please help!

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi Kate-Gamble,

     

    The bugs have already been reported to engineering. Please make sure to keep the app up to date for possible fixes.

     

    Regards,

     

    Dexter

    Community Team

    • Kate-Gamble's avatar
      Kate-Gamble
      Aspirant

      Well it has been over a month and still no fix or work around. So disappointing. Regretting owning this router and may consider a different brand. Fix the damn thing .... please.

      NOT HAPPY!