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Forum Discussion
Genie app won't connect to OpenDNS
Just tried using parental controls in Genie App but it will never connect to OpenDNS during the setup process. I have now created two accounts in OpenDNS and the accounts work fine at the OpenDNS we...
Hi BizLorax,
Thank you for providing the information. As it stands, the LPC (Live Parental Controls) feature for NETGEAR cable modem-routers are still currently being worked on and are not yet made fully functional as firmwares for these devices still require certification from the ISP's which make modifications or updates take more time compared to stand alone routers.
Regards,
Dexter
Community Team
Dexter
Thanks for explaining this.
It is a bit troubling that a device could be sold with no functional parental controls.
In this day and age I would think parental controls would be a 'standard' feature - not an add on.
But thanks again for explaining why this feature does not work.
Biz
Do you know when this might be resolved? One of the reasons I purchased my Netgear modem was for the parental controls.
Hi mikemolone,
We currently do not have an ETA for the fix. Alternatively, you can take advantage of the "Block Sites" feature of your NETGEAR device. You may refer to the link below for the instructions:
http://kb.netgear.com/app/answers/detail/a_id/24053
Regards,
Dexter
Cmmunity Team
