Genie app won't connect to OpenDNS

so frustrated by this also - I purchased a linksys last month and found out the parental controls consisted of me blocking up to 8 sites by manually putting them in - not helpful - so I just purchased this NightHawk because it looked like the parental controls were stellar - now I get all this work done on it (purchase, install, set up, download genie etc..) and it won't work - I cant get it to sign in! I'm so frustrated.  can't believe it doesnt even work! I have the r7000. pulling my hair out right now - whats left of it...