NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Genie app won't connect to OpenDNS
Just tried using parental controls in Genie App but it will never connect to OpenDNS during the setup process. I have now created two accounts in OpenDNS and the accounts work fine at the OpenDNS we...
Hi rock_roller,
The LPC (Live Parental Control) feature does work with the R8000 router. My previous response was referring to NETGEAR Cable modem-routers. However, if you are currently having issues logging in to your OpenDNS account through the NETGEAR Genie, I suggest using an iOS or MAC OS X device since we are in the process of coming up with a fix for Windows and Android.
Regards,
Dexter
Community Team
The new router R7000 just came today. I purchased for parental control only. It is disappointing actually the parental control SW actually does not work! It is hard to believe how the product is made and advertised to support this as a major feature!
Tried the windows netgearGenie, and used the parental control to login OpenDNS account. It says "there was an error signing in ..."
Then moved back to create a new account for OpenDNS with netgearGenie. It still complained the same thing.
Then read this thread and it was suggested to use iOS to setup the parental control. I also tried that. But once you select the parental control and entered your username and password, it will crash!
Nothing worked.