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Forum Discussion
Genie app
I just updated my R8000 Nighthawk router and ever since my genie app will not stay logged in. I can login into my routert through routerlogin.net but not through the app on my phone or computer. I un...
I am ready to give up all my Netgear products. There support team are nothing but a bunch of sales men. I dont need your damn services. I just want the services that are promised to work. It is starting to **bleep**ing piss me off! Fix your damn app. I can not access any of my parental controls.
The strange thing here that the problem we are facing is a big one, The App is simply unusable but no reply from Netgear yet. When calling support they wanted to sell me support, they said we never heared about this issue :) . what i did after they sent me the survey for the case they didnt do anything in i gave very low score almost zero in everything, still they didnt move, very bad , i will never buy any product from them again.
Hi all,
This has been reported to engineering and is being worked on. We will provide an update once available.
Regards,
Dexter
Community Team
