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Forum Discussion
Showsome
Apr 27, 2017Apprentice
Genie app
I just updated my R8000 Nighthawk router and ever since my genie app will not stay logged in. I can login into my routert through routerlogin.net but not through the app on my phone or computer. I un...
hefayed
May 12, 2017Aspirant
The strange thing here that the problem we are facing is a big one, The App is simply unusable but no reply from Netgear yet. When calling support they wanted to sell me support, they said we never heared about this issue :) . what i did after they sent me the survey for the case they didnt do anything in i gave very low score almost zero in everything, still they didnt move, very bad , i will never buy any product from them again.
DexterJB
May 16, 2017NETGEAR Moderator
Hi all,
This has been reported to engineering and is being worked on. We will provide an update once available.
Regards,
Dexter
Community Team