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Forum Discussion
algerclan
Jul 19, 2016Aspirant
Genie bypass account doesn't work on Mac since updated genie
Not that long ago, I updated the Genie app. I was hoping it would solve the bugs that it had. Unfortunately, the bug of refusing to quit and always having to force quit remains and NOW, the bypass lo...
algerclan
Jul 19, 2016Aspirant
I had typed in the model number. How strange that it doesn't show.
WNDR4500v2
Latest firmware is installed
It was the latest version of Genie. I've uninstalled it by dragging to trash and then I searched for netgear genie files in my library folders and deleted all that I found.
Bypass accounts work on my iPad and sons and husband's phones.
DexterJB
Jul 20, 2016NETGEAR Moderator
Hi algerclan,
Have you tried re-installing the app on the Mac and checked if it worked?
Regards,
Dexter
Community Team
- algerclanJul 20, 2016Aspirant
I have reinstalled from scratch on the Mac and am waiting to see if I still get blocked on a page that shouldn't be. So far, so good.
- algerclanJul 21, 2016Aspirant
It seemed to work for awhile and then it quit working again. Not sure what to do about it now. If I look at the "network map," it shows that the computer that I am on is in a bypass login, but it is not working.