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Solved
Genie bypass account not working on all devices
I can login into my by pass account on all devices and bypass parental controls. However on my Galaxy S7 it says Im logged in as ... but the parental controls are still active as wont let me see var...
Tried Support again.
Had to create test account and try with that then tried on a diferent phone. Eventually he gave me the Beta version of Genie which works fine on my device.
Should have cut to the chase and given me that at the start especially since he admitted that lots of other users have the same problem and the Beta version is the fix.
Told me it will be rolled out in the next few days.
Thanks Netgear for fixing your own product.
(Call took around 90 minutes)
Hi, thanks for reply.
Not sure what you mean by device. I'm using an S7-edge which uses marshmallow as the OS, which is different to what the S2 uses.
Not sure what you mean by device. I'm using an S7-edge which uses marshmallow as the OS, which is different to what the S2 uses.
Which netgear device? Your S3 is using kitkat?