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Forum Discussion
Genie Display of 5.0GHz Missing is Wireless Router Settings - WNDR3700ver4
My Genie does not properly display both the 2.4 and 5.0 GHz bands. (See image) Nor am I able to fully connect with www.routerlogin.net using the admin/password credentials. The target page displays...
Hi GoldBeachBiker,
1. I was able to perform my own test using the latest firmware (1.0.2.80) and Genie (2.4.38) versions and did not encounter any issues. It showed the tabs for both 2.4GHz and 5GHz.
2. Please try resetting the router back to factory defaults. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/9665
3. If you are then able to access the router UI without issues, you can try changing the wireless channel if your wireless devices are experiencing the slow speeds.
4. If both wired and wireless devices are affected, please make sure the connection straight from the modem is ok.
Regards,
Dexter
Community Team
Hi GoldBeachBiker,
Thank you for the update. Please keep us posted if there are other issues.
Regards,
Dexter
Community Team