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Forum Discussion
genie installer/updater not working with windows 10
Sister installed Windows 10 on her computer when prompted. Then, computer stuck and never would boot. The fix was to disconnect the Netgear Genie A6210. My son has this computer set up in a different...
Hi Qjanis,
1. Can the computer still detect the Wi-Fi signal from the router?
2. Have you tried re-connecting it to the Wi-Fi network?
3. You can try downloading the drivers for the A6210 using another computer and save it on a flash drive/thumb drive then transfer it to your sister's computer and have it re-installed. You may refer to the link below to the download the drivers.
http://www.netgear.com/support/product/A6210.aspx
Regards,
Dexter
Community Team