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Forum Discussion
genie not working now
WIndows 10 desktop, hardwired to router. I got the router yesterday. I set up 2 wifi networks, I saw the Network map, I set up my parental controls (there was only the option for "Medium" filteri...
Hi mfedorov,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
I just installed a new modem and router today, but now the Genie software on my desktop is not working. When I click on it, I only get the blue spinning circle for a couple of seconds, then it just disappears. The router and modem seem to be working ok.