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Forum Discussion
blepsch
Mar 29, 2016Aspirant
Genie Parental Controls block outgoing email
I have my Parental Controls setup in my Netgear Genie application / OpenDNS. Everything works fine as far as internet browsing and incoming email. When I try to send an email, I have to disable my Pa...
ElaineM
Mar 29, 2016NETGEAR Employee Retired
Do you have the Webmail selected?
Open Genie and select Change Custom Settings.
Once you're logged in, look at the Filtering level and select Customize.

blepsch
Mar 29, 2016Aspirant
Webmail is unchecked.
- ElaineMMar 30, 2016NETGEAR Employee Retired
By the way, are you using webmail or this is in outlook?
- blepschApr 06, 2016Aspirant
I'm using the Windows Live Mail application in Windows 7 to access email on a POP3 server. Not sure how that is viewed by the NetGenie app and OpenDNS. I am able to receive email, but I'm not able to send any email using the Windows Live Mail application when the parental blocking is active, regardless of the Webmail setting in OpenDNS.
- ElaineMApr 06, 2016NETGEAR Employee Retired
How about if you create a bypass account?