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Forum Discussion
Genie Problem
This may be the wrong place to discuss the Genie product but I would appreciate some help. Using Windows 8.1 through the Netgear D6200 to the Apple Airplay Express. The music drops are annoying an...
Same problem on Windows 8.1 with 2.3.1.46... Genie Media severs created in Devices & Printers by the dozens... Clearly a problem with the Application.
Is it not possible to switch off the Media server function alltogether and permanently? That might be helpful, since I didn't actually want to use it in first place. Disabling the NetGear Genie service didn't resolve the issue.
Below is the UNHELPFUL reply from NetGear technical support.... clearly missing the point that the problem is NOT my computer, given how many people are having this issue on this forum.
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With the information that you have provided, this seems to be a problem with the Genie and Windows 8.1 computer. To isolate the issue, please install the Genie on a computer with a different operating system. I would suggest the web forum thread below:
[link to this post]
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Is it not possible to switch off the Media server function alltogether and permanently? That might be helpful, since I didn't actually want to use it in first place. Disabling the NetGear Genie service didn't resolve the issue.
Below is the UNHELPFUL reply from NetGear technical support.... clearly missing the point that the problem is NOT my computer, given how many people are having this issue on this forum.
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With the information that you have provided, this seems to be a problem with the Genie and Windows 8.1 computer. To isolate the issue, please install the Genie on a computer with a different operating system. I would suggest the web forum thread below:
[link to this post]
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