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Forum Discussion
Genie Timeline Unspecified Error
Getting an "Unspecified error" from Genie Timeline resident App that keeps repeating every second with annoying sound. Acknowledging the error pop-up window does not clear message because it keeps re...
Hi myryde77,
The case is currently being worked on. We will provide an update once available.
Regards,
Dexter
Community Team
Hi DexterJB,
I installed the latest versions of Genie and Readyshare vault on a different PC running windows 10 as well and it worked just fine. I am guessing this issue we are seeing is with the update process from one version to the next. Since uninstalling and reinstalling doesn't fix the issue, could it be that the uninstall doesn't remove everything it needs to? Could you provide any insight on what else we may want to delete in order to get a fresh install?