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Forum Discussion
Genie won't let me change my router password.
Through the netgear genie I can see everything that is going on except I cannot access the area that lets me change my password. it keeps saying no router connected and to make sure my router is supp...
Thank you for sharing you experience. Unfortunatly it did not work for me. I tried it on my computer and phone. Nothing would happen. I keep seeing the work firmware. Is this something I should investigate? I don't even know what it is.
Hi elmariachi112,
You can change the router password via a browser. You can check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/20026
Regards,
Dexter
Community Team