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Forum Discussion

mecyfox's avatar
mecyfox
Aspirant
Dec 20, 2015

GenieGO out of home access using WNR1000

I am trying to set up our GenieGO out of home access from DirecTV but it is not setting it up. Ive followed all the directions from DirecTV. We have Comcast and they say its not their issue. We have ...
Genie
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Dec 23, 2015

Hello mecyfox 

 

Did you make sure that when you port forward that the 2 ports you opened are both TCP and UDP?

 

DarrenM

  • mecyfox's avatar
    mecyfox
    Aspirant
    Dec 28, 2015

    We did all that, but we decided to do something else & skipped this router and set it up with another router and that worked.