NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kuldippatil's avatar
kuldippatil
Aspirant
Nov 16, 2021

Getting error code CDIL-API-FAIL post Router firmware upgrade

I recently upgraded my router firemware to V1.0.4.100_2.0.64 post that I started getting CDIL-API-FAIL error whenever I tried to Mange devices from Mobile app. I have activated Parental Control feature however because of this error i am not able to add devices in Profiles. I have alread upgraded my Phone app to latest version but still no resolation.

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    It usually gives that error when it thinks the router is off line. 

    What modem/gateway is connected to the router? 
    What happens if you reboot the router?