NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
EJMack
Feb 11, 2017Tutor
Help setting up my router
I'm having a hard time setting up this router to my IMAC computer. Every time I try to log into my routerlogin I keep getting the message: You are not connected to your WIFI router network. But I am....
EJMack
Feb 11, 2017Tutor
Router model: Technicolor TC8305C
IP
192.168.1.1
TheEther
Feb 11, 2017Guru
Ok, so we know, now, that your ISP modem has a built-in router. Let's revisit the questions asked of you earlier. Please answer them.
Is your iMac connected to the Technicolor's Wi-Fi network instead of the Netgear's Wi-Fi?
What is the model of your Netgear router?
You stated that the Netgear router is connected to the Technicolor but you didn't state which port on the Netgear is connected. You were specifically asked whether the Internet port on the Netgear was connected.
What is the iMac's IP address? It's a private IP address, so there's no harm disclosing this.
- EJMackFeb 11, 2017Tutor
The iMac is connected to the Technicolor's wifi network, not the netgear. We haev a NetGear Nighthawk x6 AC3200 Tri-band wifi router.
The Netgear router is connected on port 1. As far as out iMac's IP address, where would I find it?
- TheEtherFeb 11, 2017Guru
EJMack wrote:
The iMac is connected to the Technicolor's wifi network, not the netgear. We haev a NetGear Nighthawk x6 AC3200 Tri-band wifi router.
routerlogin.com/routerlogin.net will only work when you are connected to the Netgear router in such a way that it can see the DNS query. Since your iMac is connected to the Technicolor's Wi-Fi network, the Netgear will never see it. You need to connect to the Netgear's Wi-Fi network. Alternatively, connect the iMac to one of the Netgear's LAN ports.
The Netgear router is connected on port 1.
Did you set up the Netgear as an Access Point? IOW, is Access Point (AP) mode enabled in the Advanced settings? Alternatively, did you disable the DHCP server?
As far as out iMac's IP address, where would I find it?
One way is to option-clock the Wi-Fi symbol at the top right. There's no need to provide this any more. You've provided enough information about how your network is wired together.
- StephenBFeb 11, 2017Guru - Experienced User
EJMack wrote:
The iMac is connected to the Technicolor's wifi network, not the netgear.
You need to connect to the Netgear's wifi. And you should turn the technicolor's wifi network off.
You have two choices here:
- use the technicolor as the router, and use the x6 for wifi only.
- use the x6 both for routing and for wifi.
Which option do you want to use? (1) might be a bit simpler.
- William10aFeb 11, 2017Master
There was a issue very close this just a few days ago the answer there was the isp modem/router has the address of 192.168.1.1 and the netgears was 10.0.0.1 may be this will help in some way the poster called it a double nat.