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charleykyd's avatar
charleykyd
Aspirant
Jul 02, 2022

How do I change my router username and password, and Nighthawk app.

This article tells me how to use the Nighthawk app to change my user name and password:

https://kb.netgear.com/000060891/How-do-I-change-my-WiFi-network-name-and-password-using-the-Nighthawk-app?article=000060891

 

It begins with: Launch the Nighthawk app. But what is the Nighthawk app? That's different from logging into the router, isn't it?

Can I just log into the router to change my credentials? If so, how?

 

Thanks!

9 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Jul 02, 2022

    Factory reset the router and setup using a wired PC and web browser. Walk thru the setup wizard there first. Be sure to write down important information for safe keeping. Then connect the NH app to the router. 

     

    What router model do you have? 

     

    • charleykyd's avatar
      charleykyd
      Aspirant
      Jul 02, 2022

      I have a Nighthawk R6900.

      Are you saying I must reset my entire router merely to change my password for logging into it?  I don't want to do that. 

      What's the Nighthawk app? I could apparently use that tool to change my password.

       

      • michaelkenward's avatar
        michaelkenward
        Guru
        Jul 03, 2022
        charleykyd wrote:

         

        Are you saying I must reset my entire router merely to change my password for logging into it?  I don't want to do that. 

        What's the Nighthawk app? I could apparently use that tool to change my password.

         

        Have you set a password for logging into the router? If so, can you remember it? Did you set up password recovery? If not, you are stuffed. A reset is the only option.

         

        If you haven't set up a password, then the default router admin password is written on the device itself, along with the default wifi password. The router's password is, get this, password. Wifi will be something complicated.

         

        Manuals are always a good place to start.

        Visit the support pages:

        Support | NETGEAR

        Feed in your model number and check the documentation for your hardware.

        That page will also have any software, firmware and drivers for your device, if they exist. There's even a link to the Nighthawk app.

        Begin with the Quick Start/Installation Guide.

        Check the section in the manual

        Specify Basic WiFi Settings.

        There may also be some helpful videos on what to do.

        You may have done that already. I can't tell from your message.

        I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.