NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Velcnet
Apr 13, 2022Aspirant
How to bring device back remotely
Hi. I am using Nighthawk app to manage devices remotely and deleted one of the device mistakenly. Is it possible somehow bring device back to Nighthawk iOS app if I am not able to go to this apartme...
michaelkenward
Apr 21, 2022Guru - Experienced User
Velcnet wrote:
I am using Nighthawk app to manage devices remotely and deleted one of the device mistakenly.
Which app? Android? iPhone?
How did you do that?
If you hit "Pause" can't you just "Resume"?
- VelcnetApr 21, 2022Aspirant
I am asking about iOS Netgear Nighthawk application. Here we have 'cloud' button on top left to choose device that can be managed locally or remotely. And here under every device we have ... menu and delete option. So I mistakenly delete remote device from my cloud account. And now I need to bring it back somehow remotely.
- michaelkenwardApr 21, 2022Guru - Experienced User
Velcnet wrote:
So I mistakenly delete remote device from my cloud account. And now I need to bring it back somehow remotely.
Ah. So you did not disable a device on the router.
You deleted the device that you manage. Or was the action "Remove Device"? (I couldn't see any "delete" in there. ) That's what I see in Android.
I suspect that you have disabled Remote Management on the router itself.
If so, the only way back in is probably to set it again on the router.
- VelcnetApr 21, 2022Aspirant
If I'm not mistaken it was 'Remove device' option.
So, no chance to add device back to nighthawk app, correct?