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Forum Discussion

Aspirant

Sep 19, 2016

How to change the OpenDNS account associated with Parental Controls?

Hi,

How can I change the OpenDNS account that is currently associated with the Parental Controls of my D6000?

There is no button or other obvious methods within Genie to do this. What am I missing?

Thanks,

Alexander

3 Replies

DexterJB
NETGEAR Moderator
Sep 22, 2016
Hi Amfitritis,

This is handled by OpenDNS since they bind your registered account to the MAC address of your device. We recommend contacting OpenDNS support for the request.

https://support.opendns.com/anonymous_requests/new

Regards,

Dexter

Community Team
- Amfitritis
  Aspirant
  Sep 22, 2016
  Hi Dexter,
  
  OK, understood. I will do so.
  
  I appreciate your help!
  
  Thanks,
  Alexadner
  - DexterJB
    NETGEAR Moderator
    Sep 25, 2016
    Hi Amfitritis,
    
    You are welcome.
    
    Regards,
    
    Dexter
    
    Community Team