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Forum Discussion
BobDuncan
Jul 01, 2017Aspirant
How to turn off Parental Controls via web interface?
I turned on parental controls last week, and signed up for an OpenDNS account. However now I realize that this sets the DNS server to something other than what I want, and to reset the DNS server address I need to turn off parental controls. If I log into the router with the web interface, I can't find an option to turn off parental controls. If I use the Genie Desktop App, it doesn't recognize my OpenDNS password (even though I've verified that it works by logging into the OpenDNS account via the web). Is there a way to turn off the parental controls without using the genie app?
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- BobDuncanAspirant
I was able to turn off the parental controls with the mobile app version of genie. It looks like the desktop app is buggy, and no one thought to put an on/off option in the web interface.
Have you tried going straight into the web interface?
https://netgear.opendns.com/sign_in.php
It offers the chance of setting up a bypass account. Would that work?