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Forum Discussion

Nickevanss's avatar
Nickevanss
Aspirant
Dec 06, 2022

I haven’t been able to log into my NIGHTHAWK app since i first set everything up

I haven’t been able to log into my NIGHTHAWK app since i first set everything up, (2 years ago) due to the Logging in issues. I have a CM1100 Cable Modem and a AC2000 Smart Wi-Fi Router. I’m not sure...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 07, 2022

What the model# of the router? AC2000 is a wireless speed.

 

What mobile platform are you using? 

What version of the app is installed? 

 

Does this work? 

https://community.netgear.com/t5/Nighthawk-App/Nighthawk-app-not-connecting-but-Wi-Fi-works-gt-Try-This/td-p/2215659/jump-to/first-unread-message

 

FYI about Apple devices:

https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message

Nickevanss's avatar
Nickevanss
Aspirant
Dec 07, 2022
Model #R6850
iPhone 13 Pro Max
2.21.1.354