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Forum Discussion
Solved
I use to be able to use Genie app from my Iphone 6
after the update to Firmware Version V1.0.1.18_ all worked great and i could connect local and remotley and make changes to my network and or see who was connected like my kids. all the sudden it stopped working. reset my box started working again. then stopped again.
***"I get a Lofin Failed
Netgear router was not found or is not supported. Make sure theat your mobile device is not connected to the router's guest network and that IPv6 is not enabled."***
Phone is been connected to 5g and tried 2.4g still get this error message. Any help woule be great. Thanks in advance
Sincerely, flustered...
I went back and reinstalled Firmware Version V1.0.1.12 which is pretty stupid I think but took care of the problems... ugh thats what I was told to do from the phillipins app support tech... grrr
what the heck was the .18 update for then if you cant install it if everthing doesnt work grrr
just a fyi hope this helps
2 Replies
- i'm having the same issue with my iphone 6. it was weird because it was just working then all of a sudden i wasn't able to login
please helpI went back and reinstalled Firmware Version V1.0.1.12 which is pretty stupid I think but took care of the problems... ugh thats what I was told to do from the phillipins app support tech... grrr
what the heck was the .18 update for then if you cant install it if everthing doesnt work grrr
just a fyi hope this helps