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HarryHicks08's avatar
HarryHicks08
Follower
Jul 06, 2022

Initial set up app failure

I'm trying to use the app to set up a new Mesh WiFi 6 System. The app will not read the QR code and will not move on to Manual Mode. Any ideas?

2 Replies

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  • plemans's avatar
    plemans
    Guru
    Jul 06, 2022

    If you're on a mac/ios device disable icloud relay and private mac/ip address. 

    Also, you can use the browser to set it up. Thats my preferred method. 

  • michaelkenward's avatar
    michaelkenward
    Guru
    Jul 07, 2022
    HarryHicks08 wrote:

    I'm trying to use the app to set up a new Mesh WiFi 6 System.

    Which one?

     

    Have you tried asking in the section for your device?

     

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Nighthawk Mesh System - NETGEAR Communities